Cynthia Miller, Human Capital professional at National Security Agency, Office of the Director of National Security, US Navy (Retired)

Ms. Miller is a career professional who collectively served 44 years as a Human Capital professional at the National Security Agency (NSA), Office of the Director of National Security (ODNI) and the United States Navy.  She retired from federal civilian government service in 2021 having served 17 years in a number of leadership roles at NSA and ODNI.

Selected as NSA’s Chief of Human Resources Group, she shaped and enabled successful management, implementation and administration of all human capital programs associated with the entire NSA workforce (civilian, military, and seniors). These duties were expanded across the Intelligence Community & Department of Defense in her capacity as NSA’s Chief Human Capital Officer.

As the Deputy Chief of Staff of NSA/Central Security Service (CSS) she was a member of the Director of NSA’s immediate staff. Daily, she provided direct executive level support to the Director, Deputy Director, Executive Director, Chief of Staff, Board of Directors, and all NSA organizations.  An integral member of NSA’s Board of Directors, Ms. Miller provided perspective and vison on all people programs like diversity, promotions, leadership, and more.

Ms. Miller also served as the Chief of Staff of the Information Assurance Directorate (IAD) at NSA/CSS. She was an integral member of the IA Director’s personal staff and executive board.

Having held numerous executive level positions at the ODNI, she provided strategic guidance to ODNI and 16 agencies of the Intelligence Community. In the capacity of the Director of Human Resources, she was a member of the Board of Directors as a principal advisor for human capital, EEO and diversity.

Ms. Miller is a 2008 graduate of the MIT’s Seminar XX1 – Foreign Relations and International Affairs Fellows Program. She has a BS in Business Administration from Savannah State University, Master’s degree in Business Management from Central Michigan University, and is a graduate of the Marine Corps Command and Staff College with a master’s level equivalency in strategic planning.  

Prior to joining NSA, Ms. Miller served 27 faithful years in the United States Navy as a Personnel/Human Resources Officer; she attained the rank of Captain (O6). Key assignments included major command, commanding officer, and executive officer.

Throughout her career, Ms. Miller served on numerous senior level executive boards and is currently a member of the National Sea Service Cadets Board of Directors, National Naval Officers Association Board of Directors and Adviser, National Senior Executives Professional Association (NSEPA).

Most notable awards include Superior Civilian Service Medal (2021), NSA’s Top 2020 Achievers for Diversity and Inclusion, NSEPA Outstanding Leadership Award (civilian); three Legions of Merit, and the Defense Meritorious Service Medal (military).